Returns

Returns-RIGHT TO WITHDRAW FROM THE CONTRACT
  1. The preferential buyer has the right to withdraw from the contract concluded with the Seller via the Store, subject to § 8 of the Regulations, within 14 days without giving any reason.
  2. The deadline to withdraw from the contract will expire after 14 days from the day:
    • in which the privileged buyer came into possession of the goods or in which a third party other than the carrier and indicated by the privileged buyer came into possession of the goods;
    • in which the privileged Buyer acquires the possession of the last item or in which a third party, other than the carrier and indicated by the Privileged Buyer, acquires the last item in the case of an agreement obliging to transfer the ownership of many items that are delivered separately.
  3. In order for the Preferential Buyer to be able to exercise the right to withdraw from the contract, he must inform the Seller, using the data provided in § 2 of the Regulations, about his decision to withdraw from the contract by an unequivocal statement (e.g. a letter sent by post or information sent by e-mail).
  4. A privileged buyer may use the model withdrawal form at the end of the Regulations, but it is not obligatory.
  5. In order to keep the deadline for withdrawing from the contract, it is enough for the privileged buyer to send information regarding the exercise of his right to withdraw from the contract before the deadline to withdraw from the contract. EFFECTS OF WITHDRAWAL FROM THE CONTRACT
  6. In the event of withdrawal from the concluded contract, the Seller shall return to the privileged Buyer all payments received from him, including the costs of delivering the goods (except for additional costs resulting from the preferred method of delivery chosen by the Buyer, other than the cheapest standard delivery method offered by the Seller), immediately, and in any case no later than 14 days from the date on which the Seller was informed about the Privileged Buyer's decision to exercise the right to withdraw from the contract.
  7. The reimbursement will be made by the Seller using the same payment methods that were used by the Preferred Buyer in the original transaction, unless the Privileged Buyer agrees to a different solution, in any case the Privileged Buyer will not incur any fees in connection with this reimbursement.
  8. The seller may withhold the reimbursement until receipt of the goods or until proof of its return is provided to him, whichever occurs first.
  9. The Seller asks to return the goods to the following address: UL. AKACJOWA 22 immediately, and in any case not later than 14 days from the date on which the Privileged Buyer informed the Seller about the withdrawal from the sales contract. The deadline is met if the privileged Buyer sends back the goods before the deadline of 14 days.
  10. The privileged buyer bears the direct costs of returning the goods.
  11. The privileged buyer is responsible only for the decrease in the value of the goods resulting from using it in a different way than was necessary to establish the nature, characteristics and functioning of the goods.
  12. If the goods, due to their nature, cannot be returned by regular mail, the Privileged Buyer will also have to bear the direct costs of returning the goods. The Preferential Buyer will be informed about the estimated amount of these costs by the Seller in the description of the goods in the Store or when placing the order.
  13. If there is a need to return funds for a transaction made by the Buyer privileged with a payment card, the Seller will refund to the bank account assigned to this payment card.
§ 8 EXCEPTIONS FROM THE RIGHT TO WITHDRAW FROM THE CONTRACT
  1. The right to withdraw from a distance contract referred to in § 7 of the Regulations does not apply to the contract:
    • in which the subject of the service is a non-prefabricated item, manufactured according to the specification of the privileged Buyer or serving to satisfy his individual needs;
    • in which the subject of the service is an item that deteriorates quickly or has a short shelf-life;
    • in which the subject of the service is an item delivered in a sealed package, which cannot be returned after opening the package due to health protection or hygiene reasons, if the packaging has been opened after delivery;
    • in which the subject of the service are items that after delivery, due to their nature, are inseparably connected with other items;
    • in which the subject of the service are sound or visual recordings or computer software delivered in a sealed package, if the package has been opened after delivery;
    • for the delivery of newspapers, periodicals or magazines, with the exception of subscription contracts;
    • in which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the deadline to withdraw from the contract.